ADT® Authorized Dealer Serving Richmond & Surrounding Areas
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March 07, 2022

How To Reset Your Richmond Home System

An important advantage of getting your home security system set up by professionals is that you seldom need to worry about it. Even so, there may be a couple situations when you have to reset your alarms in Richmond. If you’re utilizing a smart command panel, a reset normally requires just a couple taps of the touchscreen after a false alarm, power outage, or battery change.

Check Your Owner’s Manual Before Attempting An Alarm Reset

One note of caution before you try to reset your Richmond home security system, consult your manual ahead of time. You wouldn’t want to damage your property’s defense as a result of touching something incorrectly. Also, your system could change if you moved from a number pad to a modernized touchscreen interface. Keep in mind that if you can't reset your system, don't hesitate to call the professionals.

Resetting Your Richmond Security System After A False Alarm

Generally, a false alarm happens because of a sensor that was tripped by accident. You may use the ADT Command touchscreen or open your ADT smartphone app and touch the shield icon and submit your credentials to deactivate the alarms for these instances. You might get a call from your security monitoring team, but just let them know you experienced a false alarm.

Resetting Your Alarm When Experiencing A Power Outage In Richmond

If power is lost due to a storm or other event, you could start to hear a repeated, high-pitched beep from your control panel. This signifies that the alarm is running off the secondary power source. To reset the alarm and halt the beeping, you need to take steps to disarm and rearm your security.

But please note, if you lose power for prolonged time frame, you could need a total reset of your home’s security. Follow the directions in the manual -- usually by putting in your PIN number and hitting the on/off button two times -- and you should be running fine. You might still hear the auxiliary power beeping, as it may not cease until the battery charges entirely. Contact your home security specialists if you are still having issues with your ADT system 20 hours after the power is resumed.

How To Reset Your Home Security System After Replacing A Battery

There will be infrequent times when you must switch out a battery within one of your home security components. In order to accomplish this, you want to change your system to test mode so you avoid triggering an alarm by accident. After the new battery is put in place, move the alarm from "Test Mode" and revert back to your usual settings. If the control panel doesn't register the piece of equipment or the battery light remains on, you could need a total reset of the system.

Reset Your Richmond Security System After Adding Or Deleting Someone

Removing or adding people can be done on your ADT Command hub and your ADT smartphone app. You won’t have to perform a reset of your alarm after adding or removing codes. But you should note, if you relocate to a new property with an existing ADT system, you'll want to call your residential security experts at (804) 294-0619 to start a new service. The installer will visit your property to switch out outdated parts, set up other alarms or cameras (if necessary), and do a factory reset.

An Easy-To-Use Security System Is Only A Call Away

Attempting to reset a home security system in Richmond will likely be a challenge if it doesn’t have clear instructions and features. If the time has come to find your functional and powerful alarm system, call (804) 294-0619 or complete the form below. Our team is pleased to customize the ideal security system for your property.